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A customer migrating to osCommerce 4.14.63493 encountered an issue while attempting to create a security key file. Despite following the instructions to uncomment configure.php for editing, they received a 404 error and were unable to create the file. Attempts to use FTP also failed due to a lack of a PHP command.

The osCommerce support team identified the root cause as a potential invalid URL or specific rewrite rules on the webserver. They provided the following steps to resolve the issue:

Check for URL Validity:
- Ensure the entered URL is correct. A 404 error typically indicates the requested resource cannot be found.
Test Accessibility of the Directory:
- Place a simple HTML test file in the oscb directory.
- Verify that the file is accessible from the browser. This step helps confirm whether the webserver is properly configured to serve files from that directory.

Small configuration adjustments and effective troubleshooting can help overcome migration challenges, ensuring a seamless transition to the latest osCommerce version.

You can further discuss it on our Forum

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