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Success Case: Resolving Admin Area Error (#2)
February 03, 2025A customer encountered an Error (#2) Internal Server Error after running an import script. This prevented access to the admin area , delaying their website launch. After reviewing the log files, our team identified the issue: Logging was enabled, but the log file name was invalid: Store Page Parse Time – False Log Destination – /var/page_parse_time.log The issue has been fixed and will be resolved in the next version. Since the customer could not access the admin area , they needed an alternative way to apply the fix. To resolve the issue, the support team advised to update the setting using SQL or a configuration file: Option 1: Update via SQL Run the following query: UPDATE configuration SET configuration_value = 'false' WHERE configuration_key = 'STORE_PAGE_PARSE_TIME'; Option 2: Modify Configuration File Add the following line to admin/includes/local/configure.php: define('STORE_PAGE_PARSE_TIME', 'false'); The customer applied the fix and successfully regained access to the admin area , allowing them to proceed with their website launch. Always remember about the importance of proper logging configuration. This success case provides a clear, accessible solution for users who may encounter similar issues. ...
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Success Case: Seamless Migration from osCommerce v2 rc2 to the Latest Version
January 31, 2025Success Case: Seamless Migration from osCommerce v2 rc2 to the Latest Version ...
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Success Case: Creating a Security Key During Migration
January 29, 2025Success Case: Creating a Security Key During Migration ...
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Success Story: Enhancing Security for the Admin Directory in osCommerce v4
January 27, 2025Success Story: Enhancing Security for the Admin Directory in osCommerce v4 ...
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Success Story: Seamlessly Updating an osCommerce 2.3 Import
January 24, 2025Success Story: Seamlessly Updating an osCommerce 2.3 Import ...
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Success Story: Automating Retail Pricing Based on Supplier Costs
January 22, 2025Success Story: Automating Retail Pricing Based on Supplier Costs ...
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Success Story: Simplifying Product Exports Across Multiple Databases
January 20, 2025Success Story: Simplifying Product Exports Across Multiple Databases ...
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Success Story: Mastering the Extension Generator in osCommerce
January 17, 2025Success Story: Mastering the Extension Generator in osCommerce ...
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Success Story: Automating Product Imports with CSV and XML Feeds
January 15, 2025Success Story: Automating Product Imports with CSV and XML Feeds ...
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Success Story: Offering Free Shipping for Specific Customer Groups
January 13, 2025Success Story: Offering Free Shipping for Specific Customer Groups ...
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