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A customer, while following the official tutorial for building their first extension in osCommerce, encountered an issue. Despite completing the steps, the "My Account" page remained empty, and they couldn't locate the widget they created. Even after downloading the full extension, replacing their code, and flushing caches, the issue persisted with no error logs generated.

Our support team identified the issue and provided a solution. They recommended updating the URL path to mirror the frontend setup. The customer should use:

https://your-site/watch/admin/design/elements?theme_name=watch

instead of:

https://your-site/admin/design/elements?theme_name=watch

After making this change, they were advised to open the Account page again.

By following the support team's advice, the customer moved forward with their first extension and completed the development process.

You can further discuss it on our Forum

E-commerce

E-commerce Integrations

osCommerce

Management

Ecommerce

Integrations

newsite

launch

grant

fund

replatforming

osCommerce 4.x

shopping cart

hosting

Installation

New PayPal Module (Latest API 2.0)

osCommerce 2.2

osCommerce 2.3

Shopping cart customizations

Manually

PayPal Express

APM (Alternative Payment Method)

Standard Variant

Advanced Variant

Configuration

Testing

Front End

Install osCommerce for Me

Let me install myself

Multiple sales channels

Single active sales channel

Installation on your own server

Connect

App Shop

Adding Free Module

Admin Area

Adding Paid Module

Installing Module

Opayo Pi Module

Development Mode

Email Verification Before Registration

Managing Languages

Managing phpMussel

Managing Orders

oscommerce.com account

Creating Manual Orders

Managing Customers

Managing Customer Groups

Managing Brands

Managing Categories

Managing Filters on Categories

Managing Products

Managing Stock

Assigning Products and Categories to Front Ends

Assigning and Moving Products to Categories

Managing Default Sort Order on Product Listing and Category

Managing Cross-Sell and UPSell

Managing Reviews

Managing Attributes

Managing Product Groups

Managing Properties

Managing Suppliers

Managing Warehouses

Managing Sales Statistics and Purchase Report

Managing Stocktaking Costs

Managing Deleted Orders

Managing Coupons

Managing Virtual Gift Cards

Managing Sales Price

Managing Giveaways

Managing Featured Products

Managing SEO

Managing Meta Tags

Managing XML Sitemap

Settings of E-commerce Tracking for Google Tag Manager

Setting up GA4

Managing Pages

Managing Menus

Assigning Theme to Sales Channels

Deleting Sales Channels