Success Case: Options to Customize Product Listings

Update the UpSell Module: The customer was advised to update the UpSell module to version 1.0.6 to gain access to enhanced customization options.
Enable Image Previews: They were guided to select the &quot;Show Preview&quot; option within the widget settings, ensuring product images displayed properly.

A customer encountered an Error (#2) Internal Server Error after running an import script. This prevented access to the admin area , delaying their website launch. After reviewing the log files, our team identified the issue: Logging was enabled, but the log file name was invalid: Store Page Parse Time – False Log Destination – /var/page_parse_time.log The issue has been fixed and will be resolved in the next version. Since the customer could not access the admin area , they needed an alternative way to apply the fix. To resolve the issue, the support team advised to update the setting using SQL or a configuration file: Option 1: Update via SQL Run the following query: UPDATE configuration SET configuration_value = 'false' WHERE configuration_key = 'STORE_PAGE_PARSE_TIME'; Option 2: Modify Configuration File Add the following line to admin/includes/local/configure.php: define('STORE_PAGE_PARSE_TIME', 'false'); The customer applied the fix and successfully regained access to the admin area , allowing them to proceed with their website launch. Always remember about the importance of proper logging configuration. This success case provides a clear, accessible solution for users who may encounter similar issues. ...

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